A Way to Prevent Heartbreak: Clarify Expectations

 

I have wanted to talk about this for months–how to prevent unnecessary hurt from unmet expectations–but last week an incident happened with one of my associates that really catalyzed me to share this urgently. So let’s talk about unmet expectations.

Whether it’s between spouses, parent and child, boss and workers or even among co-workers, family folk and church members, this is quite a common occurrence. This is particularly so African, Chinese, Japanese and Korean cultures that employ indirect communication.  If you’re like me, you’ve probably been hurt before by unmet expectations. In fact, sometimes we don’t even realize we had an expectation until it was not met!

Mark Twain once said, “What gets us into trouble is not what we don’t know. It’s what we know for sure that just ain’t so.”  We tend to have expectations that are unconscious, unrealistic,  unspoken and unagreed upon. Let me share how you can flip these four things around and protect your heart against heartbreaks from unmet expectations. I owe this life-saving lesson from my New Yorkan mentors, Pete and Geri Scazzero.s

 

THE MILLION DOLLAR QUESTION

How do you know your expectations are valid or not? As hard-to-take as this may seem, when the expectation is unconscious  it is invalid.  In fact, if even we don’t even know we have them until we are disappointed how on earth is the other person supposed to know and meet it? When it is unrealistic it is invalid as well. Even if it is reasonable and we are conscious of it but it has not been articulated, it is still invalid. The common lame excuse we tend to give is, “Oh, but they should know?!”

In the event that our expectations meet all the above three criteria–conscious, realistic, spoken–but the other party has not agreed to them, they are still invalid. While this may seem very Western, I have learnt as an African-Canadian that it is never wise to assume agreement!

Of course, important caveats include marriage (where the vows already spoken have created certain clear expectations like fidelity), parent-child relationships (expectation of chores) and employer-employee dynamics where expectations have been clearly laid out in contracts and policy and supposedly read and accented to. Even in these relationships with broad-stroke expectations, situations occur that demand clarifying expectations further.

 

WHAT TO DO TO FORESTALL HEARTBREAKS

To prevent heartbreaks from unmet expectations, ensure your expectations are:

(1) Conscious: I am aware of my expectation.

(2) Realistic: I have evidence to support that the expectation is reasonable in the sense that the other is able and willing.

(3) Spoken: I have expressed the expectation clearly.

(4) Agreed Upon: The other person has agreed to the expectation by saying “yes.”

I would highly recommend you take the Scazzero’s Emotionally Healthy Relationships course for a full meal and good skill-building in this area they call Stop Mind Reading and Clarifying Expectations.

 

 

WHAT TO DO WHEN HURT HAPPENS

In the event that hurt still happens from unmet expectations, valid or not, REFRAMING the painful experience is everything. As John Maxwell renders it in the Law of Pain, “good management of bad experiences can lead to growth.” Reframe the painful experience as follows (modified from a Maxwell process):

a) Define the problem –> The painful situation I need to process right now is…

b) Understand your emotion –> My feelings about this are…

c) Articulate the lesson –> My lessons in is this are…

d) Identify a desired change –> The changes I want to effect are…

e) Brainstorm numerous pathways –> The ways out are…

f) Receive others’ input –> What I’m learning from others is…

g) Implement a course of action –> My course of action is 1. Embrace the reality of pain 2. Learn my lesson(s) 3. Share my lessons 4. Change a. ______ b. ______ c. ______  d. _____.

 

CONCLUSION

You know what they say happens when you assume: you make an ass of u and me. An expectation is only valid when it is mutually agreed upon. Let’s do less heart damage by providing and demanding clear expectations of others. Let’s ensure in all our relationships that our expectations are conscious, realistic, articulated and agreed upon. And when things fall through the cracks and we feel the sting of pain from unmet expectations, let’s reframe the experience well so we can still grow and flourish.

Successful People are Boring

 

In my late teens when I was introduced to the whole area of personal growth and success I started practising a number of things successful people do without necessarily knowing why. One of them was that they always took their receipts upon purchases. That became an adopted habit for about 10 years before I really got to understand why (that will be for a different day and blog).

One other thing that really fascinated me was the notion that successful people are predictable, consistent; or if you like, plain boring.  This was not only in the sense of living a principle-centred life and holding unswervingly to their values but that they had fixed routines. You could literally ‘time them’ and ‘assassinate’ them because it was predictable where they would be, when, and what they would be doing literally every day of the week. That’s precisely what I mean by “successful people are boring.” Same. Same. Same. Same.

So I began to adopt strict routine in many areas of my life including consistently waking up at 4am to spend time in scripture and prayer, thinking, reading and writing. And I have done that consistently for over 25 years now. By the time the rest of the world wakes up and gets going, I would’ve had a 2-3 hour headstart and been über productive.

But now I understand why that consistency breeds success. This is in line with a number of fundamental, universal truths, three of which I would like to share here.

 

1. RIDING THE LAW OF CONSISTENCY

The Law of Consistency, which leads to growth and success states, “Motivation gets you going; discipline keeps you growing.”  Anyone who gets a spark of inspiration or motivation overcomes the law of inertia momentarily but really how long does it last? I heard someone complaining about how transient the umph one gets from motivational talks is.  A seasoned motivational speaker responded, rather tongue-in-cheek, “Of course! So are breakfast, lunch and supper!” Like meals, morsels of motivation also  need to be taken in reasonable doses several times a day (and in a week) to jumpstart us but what really keeps the wheel of success turning always is discipline.  Discipline is doing what we need to do even when we don’t feel like it. And that is the difference between those who succeed and those who don’t. E.M. Gray was spot on: “The successful person has the habit of doing the things that failures don’t like to do. The successful person doesn’t like to do them either, but his dislike is subordinated to the strength of his purpose.”

Disciple is hard; but what makes it more bearable is having a strong WHY, a strong end in mind. The other thing that makes it more doable is discovering your personality (eg. through the DISC behavioural assessment) and linking how you’re wired (what motivates you naturally) with the act you need/want to be consistent with. So for me, being a high D and loving to be in control, I’m greatly motivated to take charge of my morning knowing fully well that no one would be up to disturb me and I can get stuff I want to do done. You’ve got to a find a way, man, for success lies in our daily routine.

“We are what we repeatedly do. Excellence, then, is not an act, but a habit” is famously attributed to Aristotle. What he actually (originally) said was, “As it is not one swallow or a fine day that makes a spring, so it is not one day or a short time that makes a man blessed and happy.” The essence of both statements is the same. John  Maxwell pulls no punches here: “You will never change your life until you change something you do daily.” What are you like E-V-E-R-Y-D-A-Y; what do you do  E-V-E-R-Y-D-A-Y?

 

 

2. RIDING THE LAW OF MOMENTUM

People who are consistent with routine don’t waste precious time and energy figuring out every single day what to do with themselves. If you don’t have a menu, for example (my household does), you know by now how much time and energy can be consumed just by the question: what am I going to eat this afternoon? I have spent an hour on that useless exercise before!

Just like Newton’s first law of motion states, every object will remain at rest or in uniform motion in a straight line unless compelled to change its state by the action of an external force. What is true in Physics–and we tend to appreciate physical laws much more than the unseen laws of life–is the very thing that makes habits so powerful! “Once you pop, you can’t stop” says the Pringles advert. Success can become a habit; so can failure.  In fact, Vince Lombardi once said, “once you learn to quit it becomes a habit.” Let the Law of Momentum

When John Maxwell launched 15 Invaluable Laws of Growth in Atlanta, I was there in person. A privileged few joined him for an intimate lunch session. I couldn’t believe the degree of his consistency when talked about his “daily five.” He said, “Everyday I read, I write, I think, I ask questions, I file.”

“Everyday, John?” we asked?

“EVERYDAY,” he responded.

On your birthday, John?

“EVERYDAY,” was his reply.

“On Christmas Day to0, sir?”

“EVERYDAY.”

 

3. HOW GENIUSES ARE MADE

It was my fellow Canadian, Malcom Gladwell, who first brought to my attention in his book Outliers, that 10,000 hours of practice of any skill makes one a genius.  Most people, he said, would’ve done 10,000 of practice within 10 years. During an ongoing Growth Mastermind I was almost envious of the surgeon  among us who says everyday he operates; e-v-e-r-y-d-a-y.  Imagine his success in 10 years’ time when because of this consistency he has such gained ingenuity! What worthy thing are you doing everyday? Until you’ve done it consistently for 10 years, don’t give up on success just yet.

 

CONCLUSION

Something you are doing EVERYDAY is determining your future. Conversely, something you are not doing EVERYDAY is determining your future also.  More often than not, motivation is overrated.  Motivation gets you going but discipline keeps you going, keeps you growing. What will you say is your single most consistent practice (everyday) that has brought you where you are in life today? Please share.

The Cycle of Value

 

Truly, truly, “you must see value in yourself to add value to yourself.”  The author of The 15 Laws of Invaluable Growth calls this principle the Law of the Mirror. Author Denis Waitley put it another way: “Personal development is the belief that you are worth the effort, time, and energy needed to develop yourself.”   Investment in your personal growth yields interest–not simple but compound interest–and it is a great deception to not significantly invest in yourself under the guise of ‘self-sacrifice’ for others when the real truth is that you do not see significant value in your own self to make that investment in you.

You are of immense value. This is not based on your net worth or network, salary or social status. It has nothing to do with your height or weight and whether or not you are photogenic and have a great social media following. You and I are of immense value simply because we are human, made in the image and likeness of the Great One. Theologians call this notion of being made in the image of God, imago Dei.

When as coaches we speak of adding value to your life, therefore, we are not implying you could be worth more or less as a human being but that you could develop the innate gifts, passions, dreams and personality traits you have to maximise your potential and impact.  Many people, sadly, do not realize they are of immense value and worth that investment. They run around all year, every day, adding value to others through the goods and services they produce as workers but don’t make the time or put aside the money to grow themselves.  I repeat: it is a great deception to not significantly invest in yourself under the guise of ‘self-sacrifice’ for others when the real truth is that you do not see significant value in your own self to make that investment in you. Not all so-called ‘self-sacrifice’ is actually ‘noble.’ Yes, “you must see value in yourself to add value to yourself.”

 

CHICKEN OR EGG

So which one comes first? Seeing value in ourselves and so adding value to ourselves or adding value to ourselves first and then beginning to see value in ourselves? John Maxwell says, “It doesn’t matter which occurs first. One feeds the other. What matters is that the cycle of value starts.”

In addition, adding value to others, making a difference in their lives, has been documented to lift our own self-esteem. As Maxwell puts it succinctly, ‘It’s hard to feed bad about yourself when you’re doing something good for someone else.” Under normal circumstances, “adding value to others makes them value you more” also. In fact, another aspect of seeing and appreciating our own worth comes when we add value to others. Hence the value cycle below.

 

THE REAL CAP AND REAL KICKER

Herculian governments, Machiavellian bosses, helicopter parents (and the list goes on) can all put a ceiling on our potential but by far our own self esteem is the most significant lid on our potential! Psychiatrist and self-esteem expert Nathaniel Branden put it succinctly: “No factor is more important in people’s psychological development and motivation than the value judgments they make about themselves.” “It is the lid on your potential,” Maxwell chimes in. “If your desire is a 10 but your self-esteem is a 5, you’ll never perform at the level of a 10. You’ll perform as a 5 or lower. People are never able to outperform their self-image.”

And the real kicker is this: the value we place on ourselves is usually the value others place on us. “If you put  small value on yourself,” again says Maxwell, “rest assured the world will not raise the price.”  I remember being interviewed for the presidency of a Canadian charity and the board requesting that I move my family from one end of the country to the other (and don’t forget, Canada is the second widest country on earth!). I did not feel that was the best move, literally and figuratively, for my family, our God-given purpose in the city of Montreal and even for my vision of expanding the organization beyond where it had been limited to in 25 years.  Knowing my value I said “No, thank you.”  I politely but clearly and strongly said to the august board: “If this move is that important to you, then I’m not your man for the job.”  Needless to say, they went along with my decision and I had the privilege of serving in the role for eight years.

 

 

When I mentioned on social media this notion of how others (and indeed life) will only treat us according to the value we place on ourselves, my childhood friend Samuel in Minnesota, USA reminded me of  a classic Jessie B. Rittenhouse poem that succinctly captures this principle:

 

I bargained with Life for a penny,

And Life would pay no more,

However I begged at evening

When I counted my scanty store;

 

For Life is just an employer,

He gives you what you ask,

But once you have set the wages,

Why, you must bear the task.

 

I worked for a menial’s hire,

Only to learn, dismayed,

That any wage I had asked of Life,

Life would have paid.

 

SO WHAT’S YOUR WORTH?

Everyone needs to find the happy middle between being selfless (as if only other people count) and being selfish (as if nobody else counts).  If you don’t like what you’re reaping in life then check what you’re sowing. Do you see in yourself the value the Creator does?  Do you believe in that value enough to invest in yourself to see grow exponentially, flourish and bless others? For real, there’s a whole wide world waiting to be impacted by you but truly, truly, “you must see value in yourself to add value to yourself.”

Too Many ‘Big’ Men and Women on the Outside yet so Little on the Inside!

 

Carmen Bernos de Gasztold has a collection of poems called The Creature’s Choir which I just ordered (something I should’ve 3-4 years ago!). In it, she puts prayers in the mouths of animals and birds. Bob Fryling, in his book The Leadership Ellipse: Shaping How We Lead by Who We Are, first brought my attention to the peacock’s cry.

This beautiful bird proudly describes its external beauty, while humbly mourning its discordant cry and mournful heart:

“Lord, let a day come,
a heavenly day,
when my inner and outer selves
will be reconciled in perfect harmony.”

Amen and amen!

Four Pairs for Prosperity

There are just too many people stuck in a life determined for them twenty years earlier by an unaware and uninformed teenager obliged to choose a career course in high school or university. Yes, changing direction is a risk… but what if you don’t change? Which risk would you rather live with? 

 

Do you like what you are doing now? What would you really like to do? As we delved into those soul-searching questions (and more) in exploring the Law of Awareness, the notion that you have to know yourself to grow yourself became crystal clear. “There is no point continuing to just do activities to fill my days,” said a U.S. Naval officer who has decided to suspend courses he was going to enrol in to now do a full and fresh audit of the direction of his life and examine his passions and gifts.

In the ensuing discussion a McNulty Prize laureate and serial entrepreneur shared how following her reflections at 40 she had just given up her Africa-wide regional role in a rich Europe-based NGO to start a new African impact investment venture with zero money! Why would anyone do that? Of course I also shared how I left medicine to pursue my passion for leadership development and Christian mission. It’s been more than a decade since and I have no regrets, none.

If a person sets out to run a mile, and three quarters of a mile ahead there is a cliff, should that person try to finish running the mile just because he started out to do so? As you ponder that question from the content of the 15 Laws of Growth mastermind group that all the people I’ve mentioned here are a part, I hope it becomes apparent how ridiculous it is to be bound to a trajectory determined twenty years earlier by an unaware and uninformed teenager obliged to choose a career course in high school or university.  This is the time for true self-awareness and new growth. Yes, changing direction is a risk…but what if you don’t change? Which risk would you rather live with?

 

JACK WHERE ARE YOU?

Have you ever gone to a huge place, say a large mall of six floors, and wondered “what’s where and how do I get there?” Whenever I have, whether it’s in the huge malls of the USA, South Africa or the Philippines, I would hunt for a map of the place, typically mounted on each floor at vantage points. If you’ve used one of those before, the most striking marking and boldest text on it tends to be not the various potential destinations and routes but the sign that says, “YOU ARE HERE.”  That is a huge inadvertent lesson in self-awareness.  A big gap in my personal growth has been overemphasising goal-setting (where I want to go) and often overlooking self-awareness (where I am right now). I’ve almost always looked at the map and been nearly obsessed over where I want to go and not taking enough note of “YOU ARE HERE.”  Yet in the words of Denis Waitely, “No one can produce great things if he is not thoroughly sincere in dealing with himself.”

The following are at least four pairs of things one should be aware of, first, and then align.  Like a fork and knife, they should go together but often don’t.  Yet unless they align, forget about the kind of exponential growth that leads to sustainable success.

 

1. WHAT YOU WANT & WHAT YOU’RE GOOD AT

What you dream of and/or desire must match with what you can do well. To be crazily successful you need to be doing what you’re good at so only entertain a dream in that direction. The key is to “discover your uniqueness; then discipline yourself to develop it” (Jim Sundberg). It is a curious observation from my mentor Dr. Maxwell, that “some people have an inherent ability to know know who they are and who they’re not. Others have to work hard to make those discoveries.” Poet and critic Samuel Johnson put it well, “Almost every man wastes part of his life in attempts to display qualities which he does not possess.” Are you still wasting time? No more! Get coached!

Although I realized a long time ago that my calling was leadership, communication and education, it took the significant crucible of a fatal road traffic accident to catalyze my resolve to move more fully into my purpose.  It isn’t good enough to live out one’s purpose part-time because of a full-time job that pays the bills. When I coach, write, speak or train and make a difference in people’s lives I feel most alive. I feel “I was born for this.” I was!  Claremont professor Mihaly Csikszentmihalyi, a pioneer in positive psychology, put it simply eons ago: “Find out what you are good at and what you like to do.” 

 

2. WHAT DRIVES YOU & WHAT SATISFIES YOU

Many of the things that drive us are externally given or measured, like money, but these should align with what internally satisfies us as well. That is über powerful! Harvard professor Bill George lists things such as having power, a title, public recognition, social status, winning over others and monetary compensation as extrinsic motivators. Intrinsic motivations, on the contrary, says George, “are derived from your deepest inner desires, not the world’s adulation. They are the basis for your True North and are closely linked to your life story.” These include personal growth, satisfaction of doing a good job, helping others develop, finding meaning from efforts, being true to one’s beliefs and making a difference in the world.

Your sweet spot is the place where what drives you (extrinsic motivator) and what satisfies you (intrinsic motivator) align and synergistically combine with what you want (dream) and what you’re good at, for sure!

 

3. VALUES and PRIORITIES

Everyone has values, overtly or covertly; what we consider good and valuable. Unfortunately these are often violated by how we actually do life.  As mentioned before it takes things like the accountability of a coach or mastermind group to gather the power to make the quantum leap from valuing something to re-prioritizing things in our lives to own it (action!). See here. When values and priorities converge, powerful things happen!

 

4. PERSONAL VALUES AND PRIORITIES & ORGANIZATIONAL VALUES AND PRIORITIES

The majority of people spend most of their waking hours at some workplace or the other, physical or virtual.  The challenge is that, as Maxwell asserts, “if you and your employer are working at cross-purposes, success will be difficult to achieve.” Again, in an earlier blog on personal and corporate values, I was unequivocally clear: “I strongly advise individuals to make sure that their personal DNA aligns with the corporate DNA of whatever organization they work for/with (or seek to work for/with).”

 

SO! WHERE WERE WE?

First, find what you really want and align it with what you’re really good at! Then, align your extrinsic and intrinsic motivations. Thirdly, harness your values and priorities and finally make sure these personal values and priorities jive with your organization’s. Align these four pairs and you’re en route to a sustainably successful life, one of deep fulfilment and significance with no regrets. These are four pairs that must be aligned for prosperity but as you can tell, it all begins with a keen self-awareness.

American Shitocracy and African Shitholes

‘Shit hole’ status is not the preserve of any people group, state or nation. Seasons change. Kingdoms rise and fall with terrific and terrible leadership respectively. Great civilizations have come and gone. If Africa continues on a trajectory of principle-centred, values-based, effectual leadership and America continues on her trajectory of shit-based leadership for long enough the tables will turn!

 

Bit by bit we’ve seen the shroud of so-called American exceptionalism come apart. Rent piece by piece, she’s revealing her warts to a watching world, stuck at home. What she’s done well for over 200 years to conceal—and not wash her dirty linen in public either—a combination of democratized social media, a TRUMPeting emperor with no clothes and a plaguing pandemic have conspired to expose. Lynchings like George Floyd’s are not new; it’s the handy smart phones and social media apps at the finger tips that capture and broadcast these which are.

Last Wednesday’s attempted coup d’état at the U.S. Capitol was the nadir of the last four years’ declivitous decline from apparent democracy to real shitocracy. I am not one to use the s-word; I’m only playing on the words of the supposed most powerful man on earth. Many aspects of the attack on the ‘people’s house’ by armed rioters a.k.a. domestic terrorists dropped my jaws (and kept my mouth agape) but the most shocking was literally the filthiest of all: desecration of the House with faecal matter, well-known in ‘shit hole countries’ as ‘shit bombing’. Just when you thought America could sink no further. 

The shit-hole-country-conferring president of the Divided States of America inspired this group of shit bombers.

 

Let me tell America(ns) how we, Africans, got shit holed: LEADERSHIP! A long string of shit hole leadership like you’ve now gotten in the Black House (it’s only painted white and so-called but we know it was built by Blacks). If Africa continues on a trajectory of principle-centred, values-based, effectual leadership and America continues on her trajectory of shit-based leadership for long enough the tables will turn! You know how I know? Because “everything rises and falls on leadership,” E-V-E-R-Y-T-H-I-NG, shit and all. And that is a principle; a timeless, fundamental law of the universe that is no respecter of persons: red or yellow, black or white.

‘Shit hole’ status is not the preserve of any people group, state or nation. Seasons change. Kingdoms rise and fall with terrible and terrific leadership respectively. Great civilizations have come and gone. And I mean, greater civilizations than America, and that dominated for much longer than the toddling USA. America could be tomorrow what we call “ancient Egypt” today. Or even the beggarly Greece today, yes, Socrates, Aristotle and Plato’s Greece of yestercentury. In the last decade Portugal found itself borrowing money from her former colony Angola.

Meanwhile, my Ghanaian-Canadian children today wonder what is so ‘Great’ about Britain. Brexit?  As for America, in the last few weeks we’ve spent more time at our Family Altar repeatedly praying for political peace in America and for the eradication of ignorance and disease (COVID-19) there than we have prayed about any of these for Africa!

Now to my fellow Africans.  In the light of how backward America has proven to be recently, perhaps it is beginning to dawn on you that we may not be as backward as they (and some others) would like us to think! After all, when our ancestors were building pyramids their European forebears were but Barbarians (note: barbarian or barbaric is still not a fluttering word in the English dictionary today). 

At the very time when there were prolonged pre, para and post electoral tensions in America, even with a sitting president refusing to concede but rather raising false alarms of a rigged election, Ghana figuratively and literally came from behind to vote, certify results within 72 hours and has already sworn-in a new president (an occasion the American president nominated American officials to attend). Now, look who’s shit hole!

 

Which is worse: being called shit hole or being shitty? It was America’s shitocracy that christened African countries as shit hole. But neither shitocracy nor shit hole is good enough for Africa or America. I have substantial interest in the prosperity of both peoples on both sides of the Atlantic–and so does the whole world stand to benefit. So upward and onward with godly, principle-centred, values-based, effectual leadership for the benefit of our peoples and to the glory of God. No more shit–shit holing, shit hollering or shit bombing. We were made for so much more than this.

Africa! America! African-Americans, arise, clean up and shine! Let our worst years be the last four; and our worst days among the last four too.

A Sure Way to Close the Widest Gap in the World

By now you should know for yourself that the widest gap in life or in the world is between knowing and doing. If we all put into practice every right thing we knew, our lives would be remarkably different, incredibly successful. Here’s why we don’t and what to do about it, especially in this season of ‘new year resolutions.’

 

 

What do a Microbiology PhD, Obstetrician, Civil & Environmental Engineer, Hotel HR Manager in Ghana, Marketing Executive at Ogilvy, Dentist in the United States, Consultant at Accenture, CEO of a Savings & Loans scheme in Uganda and a U.S. military personnel stationed in Italy have in common? And on top of all that, situated in three different continents on the surface not much; except these were all in the same room at the start of 2021 with one desire and purpose: to grow.

There’s no gainsaying that the dozen people constituting the first 15 Invaluable Laws of Growth mastermind group with YAW PERBI in 2021 know a lot. The combined expertise in the room is astounding; it is an honour just to be seated at the table with a leader with 18 years experience at Ghana’s Food & Drugs Authority and the rest of the crew.

We had all chosen to invest the time and money to be part of this mastermind because as Maxwell’s first Law of Growth makes plain, what he calls The Law of Intentionality, “Growth Doesn’t Just Happen.” In fact, “growth is [about] the only guarantee that tomorrow is going to get better”; that 2021 will be better than 2020. Although all these amazing professionals had a hint of this fundamental law of the universe, hence signing onto the mastermind group in the first place, by the end of the first 90-minute session this was so abundantly clear and weighing on us that my personal ‘statement of the day’ came from the FDA leader: “Growth is hard work.” Yes it is! And I’m so proud of these folks who are making an intentional, informed, sustained choice to grow themselves into success and significance!

 

SECRET TO CLOSING THE GAP

Perhaps no generation knows more, or at least has access to more knowledge in all sorts of media, than this current one. Yet by now you should know for yourself that the widest gap in life or in the world is between knowing and doing. If we all put into practice every right thing we knew, our lives would be remarkably different, incredibly successful.  Richard Biggs says “the greatest gap in life is the one between knowing and doing,” a statement similar to John Maxwell’s, who puts it this way: “the greatest gap in the world is the gap between knowing and doing.”

While these already very knowledgeable folks will be even adding further to their professional knowledge vital new information about the Laws of Growth, what will catalyze and even guarantee their change and growth isn’t the HEAD stuff per se.  Of course that’s where it begins but the problem is when it ends there, which is more often than note the case.

 

 

Considering the above Wendy Seidman simplification of Bloom’s famous taxonomy, the secret to the mastermind participants moving from abundant knowledge to abundant living by doing what they know they ought to do to grow will be as follows (this is the same for you if you intend to finally do something with all you already know you ought to do):

1. AWARE: This is a HEAD thing. Many of us begin from not even knowing what we don’t know, right? “Oh! So there are Laws?” ”Ei! And there are Growth Laws in particular?” right? How can people plan to do what they don’t even know in the first place?

2. PONDER: All of us are going to have ample time in between meetings to THINK about these laws but especially when we meet, as the facilitator I’ll be applying the major tool of a coach–questions, questions questions–to help clarify and deepen the pondering process.  I say understanding is the product of pondering. Many times we don’t do because we don’t understand. But thus far, this is all still a HEAD thing.

3. VALUE: When folks actually begin to value that thing they’ve become aware of and have pondered, this is when things have travelled from the head down to the heart.  It’s now a HEART thing. “Hmmmm… it must be important.” “Hmmm it may be a good thing oo…” A value is what you value, right?

I tell you, if “the greatest gap in the world is the gap between knowing and doing,” then the longest distance in the world might be between the head and the heart!  Anatomically it’s only a few centimetres apart but metaphorically, that’s another matter. Yet it is necessary to value a thing, and feel it to move us to do anything. Do you see the word ‘motion’ in emotion?

Yet after our new awareness and pondering have dropped into the heart , there’s still a GAP—nothing changes in our action or behaviour, yet.  It’s still not a HAND thing (action or behaviour) until usually with the help of accountable relationships (like coaches and mastermind compatriots) you gain the quantum energy to scale the action/behavioural gap to the land of re-prioritization. This is the longest and deepest gulf in the world, contributing the most to the gap between knowing and doing.

4. RE-PRIORITIZE:   When you re-prioritize, you actually re-organize yourself, move others and things around you to make that new pondered and valued awareness actionable! Until you have re-prioritized, usually evident in the commitment of time, money (and other resources) and energy/effort, nothing changes.

5. OWN: I can give you an example of an area in which this entire process from awareness to ownership happened in my own life.  It took me about six years to finally re-prioritize and start taking a proper weekly sabbath (not just a day off; to really stop all my work, rest, contemplate on God, delight in Him and his gifts). I can assure you that if I had a consistent, formal coach or mastermind group I was accountable to, it wouldn’t have taken me six years to make the quantum leap I needed to.

 

CONCLUSION

After seeing all these long distances and deep gulfs, can you understand why doing what we know is so hard. Come to think of it, who climbs the highest peaks in the world alone? You need a buddy if you’re to make it! That’s why this 15 Laws of Growth mastermind is a blessing! As co-travellers, we’ll all be AWARE of the same laws, PONDER these things (especially through the clarifying questions we’ll all be responding to), we will be expressing what we VALUE to each other’s hearing … and here’s the trick: we are there to encourage each other and hold each other accountable to make the leap to the other side of RE-PRIORITIZING and OWNING our growth and success.

Already, within the first 24 hours of the start of the mastermind, with everyone’s consent we formed a WhatsApp group through which we keep informing and reminding, pondering, valuing, and holding one another accountable to re-prioritize and own our growth journey to success over the next 60 days.

A sure way to close the widest gap in the world is accountable relationships to make the leap from merely valuing new knowing to re-prioritizing things in our lives towards new doing. So now you are aware why we generally don’t do what we know we should or even say we would–and what to do about it–especially in this season of ‘new year resolutions.’  Happy new year!

TO GOAL OR GROW? That is the question!

This is so counterintuitive that I don’t beat myself too much for almost completely missing it earlier in my life. I’m glad I have clinched that now: to grow an enterprise, grow people; to hit your goals focus on growing yourself and on the growth process.

 

 

GROW ME

Like most people I know, I love the word potential. Potential is the difference between who/where you are now and who/where you could be. Success, then, would be getting to who/where you could be.  Being a go(al)-getter, one of the biggest mistakes I’ve made in life has been to keep the target or goal so much in mind and trying to figure out various strategies and timelines to hit it but neglecting the most important thing and most important one: growth and me. John Maxwell puts it succinctly: “To reach your potential you must grow. And to grow, you must be highly intentional about it.”

No matter the systems and structures, tools and technologies, courses and cash one gathers to hit a goal, unless there is investment in the growth of the person(s) involved, the goal is unlikely to happen. To achieve a goal, invest in growth of those the fulfillment of the goal depends on. To grow an enterprise, grow people.

Try something else in the new year: keep the goal in mind but focus on you (or whoever it depends on) and focus on a growth process. Let’s see what happens. I take my mentor John’s counsel seriously: “If you focus on goals, you may hit the goals, but that doesn’t guarantee growth. If you focus on growth, you will grow and always hit growth.” This is how to win, 100% of the time!

Here’s a paragraph from John’s 15 Invaluable Laws of Growth, which at the start of the new year I take a selected few through, that makes the point:

“If you want to discover your purpose, you need to grow in self-awareness. To become a better human being, you need to grow in character. To advance in your career, you need to grow in your skills. To be a better spouse or parent, you need to grow in relationships. To reach your financial goals, you need to grow in your knowledge about how money works. To enrich your soul, you need to grow spiritually.”

In similar fashion, as James Allen wrote in his classic As a Man Thinketh, “People are anxious to improve their circumstances but are unwilling to improve themselves; they therefore remain bound.”  Get it? To get your goal you’ve got to grow.

 

GO WITH ME

Now, assuming you’ve agreed with me that you’ve got to grow to succeed, then the next logical question (in all probability) is how do I grow?.  Well, you need to know the principles (laws) governing growth and have a plan and process to grow.  Key to this plan and process is, again, people.

They say “we become the combined average of the five people we hang around the most.” Take a quick inventory right now. Depending on who your average five turn out to be, you must be pretty excited or pretty disappointed right now.

Apart from becoming a growing person yourself (towards your goals), you also need growth people, to stimulate, guide and guard your growth. This may be in the form of an accountability friend, a supportive spouse, an executive coach, or a small group like a mastermind.

I like to say that where two or three come together ‘magic’ happens. It is true. No matter how brilliant the ideas I think I have are, somehow when I meet with a group of people to discuss it the final outcome is much much better than my best ideas. It goes without saying that all of us are better than any one of us, any day! That is what Napoleon Hill discovered (mentioned in his 1925 book) and called a” mastermind”–when two people come together they create a third, invisible mind which is greater than the sum of the other two.

So for ideation, encouragement and accountability, everyone needs someone to come alongside them in their growth journey towards goal-getting.

 

CONCLUSION

To goal or to grow? That is the question. This is so counterintuitive that I don’t beat myself too much for almost completely missing it earlier in my life. I’m glad I have clinched that now: to hit your goals focus on growing yourself and on the growth process. Even if you don’t hit your goal, you will hit your growth.

Be goal-bound (as in, headed towards your goal) not situation-bound (as in, stuck where you are) by being growth-bound (heading towards growth and sticking to growth). Set your goal alright but then focus on the growth it will take. To hit goals, focus on the person(s) involved and on the growth process. To get your goal you’ve got to grow. This is how to win 100% of the time!

 

Post Script

If you want to see if there’s still room for you in the 2020 Growth Mastermind click here.

Festival of Nine Lessons & Corona

“The novel coronavirus is not just something for leaders to ”get through” for a few days or weeks. Instead, we need to treat Covid-19 as an economic and cultural blizzard, winter, and beginning of a “little ice age”—a once-in-a-lifetime change that is likely to affect our lives and organizations for years,” says Andy Crouch et al. I concur.

 

 

Just before Christmas 2020 my lawyer-banker friend and fellow John Maxwell Certified Trainer/Coach, Samuel Anim Esq., asked that I join him do an autopsy of the pandemic year 2020 live on Facebook/Youtube to draw leadership lessons. I was honoured and humbled. Honoured because it is a privilege to offer thought leadership and there is a myriad of leadership experts to choose from. I was humbled because not only do I not know all the lessons from Covid-19, I am still evaluating and learning from what I would perhaps call “the strangest year of my life.”

Nevertheless I managed to throw a few of my reflections together and gave it a funny title. Since around that time of the year there is the traditional Festival of Nine Lessons & Carols I thought of making this a Festival of Nine Lessons & Corona. Certainly there are more than nine leadership lessons from this Coronavirus pandemic year but here are some:

 

1. EMBRACE PARADOX

Perhaps no one and nothing captures the paradox of 2020 like Charles Dickens and his classic phrase, “It was the best of times, it was the worst of times” (from A Tale of Two Cities). This same 2020 year, over 1.67 million have died and 42.6 million have recovered. You may have lost someone to COVID-19 but you are alive. I’ve been stuck at home but I’ve had the longest unbroken quality bonding time with my family ever! We lost our family’s physical library services business but gained online business five times the physical capacity. Whole old industries, like aviation, have been decimated but whole new industries have emerged and are booming like Zoom. 2020 has been catastrophic yet catalytic.

Welcome to leadership. Embrace paradox. Think of the paradox of a servant leader, as a prime example of leadership paradox. True leadership is almost always straddling two seemingly opposing worlds, something Bob Fryling describes as “the leadership ellipse” because an ellipse “is defined by two distinctly different focal points that are of equal importance. One point is not inferior to the other, and both are needed if there is to be an ellipse.” I previously blogged about this in more detail here.

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of light, it was the season of darkness, it was the spring of hope, it was the winter of despair.” ― Charles Dickens, ‘A Tale of Two Cities’ 

If leadership has always been about managing the tension of tasks or people, money or mission, the present or the future, inner spiritual longings and the outward needs of the group we lead, being and doing, community and cause, truth-telling and putting the right spin on things, to live in the world without being of the world, to be faithful or fruitful etc. then all of these have been put on steroids in a para and post-Covid world.

I have said before and I repeat: “the degree to which one is able to be comfortable with and live, love and lead well in the tension of this and that, yin and yang, determines their ultimate leadership success or otherwise. From my little experience and research, the best leaders in the world are those who are not only able to get comfortable with being uncomfortable living in such tensions but mastered the art of dextrously handling both well.” The post-Covid world leaves us no choice. Embrace paradox or die.

 

2. MAINTAIN THE MISSION, MUTATE THE MEANS

 

You and yours don’t want to end up like the Choluteca Bridge in Honduras.  It was initially built in 1930 and reconstructed in 1996 to withstand tough weather conditions, including hurricanes. Well, two years later, in 1998, the bridge did prove its mettle, withstanding the category five storm, Hurricane Mitch, that devastated Honduras. Buildings were destroyed and roads wiped out but the bridge survived in near perfect condition. The only problem was that there were no roads for it to connect to anymore (roads wiped out at both ends) and the strong winds of the hurricane had caused the river to carve out an entirely new path that no longer ran under the bridge!

 

Think about it: a bridge connecting to nowhere and no one; and over nothing! If a bridge is no longer a way or a means to a desired end, then what is it? Similarly, if your pre-Covid means are no longer effective post-Covid as ways to deliver your mission, then of what use are they?

You certainly don’t want to lose sight of your vision or your grip on your mission but when it comes to your strategies, your ways and means to accomplish your mission, you don’t ever want to be dogmatic about that. In matters of mission, be as solid as a rock; but regarding the means flow like a river.

 

THE OTHER SEVEN LESSONS

3. Global community is the real deal context of leadership

4. Capitalize on era of Business without Borders

5. Heed the Harm to our House (Earth)

6. Inequities, Inequalities, Integrity-lessness will be exposed with time 

7. Reflective lifestyle is the must-have rhythm of leadership

8. Become and raise agile “VUCA Prime” Leaders (VUCA is an acronym for Volatile Uncertain Complex Ambiguous)

9. HOPE is the real vaccine. 

 

For further details of each lesson, watch the full video here.

 

CONCLUSION

If there is any one of these nine Covid-19 life and leadership lessons you need to grow in for a more successful 2021 you’re in good company. Join me. Come to the growth table. Join the 15 Invaluable Laws of Growth January journey in the form of a mastermind group of just 15 high level executives. Register right now here.  The way COVID-19 has  fundamentally changed our world means we all need to radically change the way we do life and leadership too. And that requires new growth. Will you grow or die?

 

Post Script

Earlier in the last quarter of the year I shared my faith-based Covid-19 reflections vis-a-vis Christian mission with pastors and church leaders here.

 

THE THING ABOUT LAWS | The ’15 Invaluable Laws of Growth’ Mastermind

Yes it’s a free world and humans are at liberty to do pretty much whatever we like. Or… well… maybe that’s not entirely accurate. There are laws or principles that have been here before us which we defy to our own hurt, irrespective of how noble our intentions might be. For example, some people intend to succeed in life without first growing. Forget it. It’s a law.

 

OF BATTLESHIPS AND LIGHTHOUSES

My all-time favourite story to illustrate the fact that there are fixed laws that govern life in our universe and that they don’t (and won’t) change to suit us but rather we ought to alter our lives to conform to them is this one told by Frank Koch, an experienced man of the seas, in Proceedings:

Two battleships assigned to the training squadron had been at sea on maneuvers in heavy weather for several days. I was serving on the lead battleship and was on watch on the bridge as night fell.

The visibility was poor with patchy fog, so the captain remained on the bridge keeping an eye on all activities.

Shortly after dark, the lookout on the wing of the bridge reported, “Light, bearing on the starboard bow.”

“Is it steady or moving astern,” the captain called out.

Lookout replied, “Steady, captain,” which meant we were on a dangerous collision course with that ship.

The captain then called to the signalman, “Signal that ship. We are on a collision course, advise you change core 20 degrees.

Back came the signal, “Advisable for you to change course 20 degrees.”

The captain said, “Send, I’m a captain, change course 20 degrees.”

“I’m a seaman second class,” came the reply. “You had better change course 20 degrees.”

By that time, the captain was furious. He spat out, “Send, I’m a battleship. Change course 20 degrees.”

Back came the flashing light, “I’m a lighthouse.” We changed course.

Just like the lighthouse, the laws/principles that run the universe are fixed and provide us a framework to live successful lives and irrespective of our perceptions, status in life, ambitions or raw muscle effort (like the battleship captain) they won’t, indeed they cannot, change course in our favour, we have to.

 

WHAT THESE LAWS ARE/AREN’T

Principles are fundamental, universal laws and timeless truths that govern everything in this universe. The thing is that the physical principles like the Law of Gravity are more easily appreciated than the ones our five senses can’t readily observe the consequences of.  The laws of success, relationships, finances, spirituality etc. tend to be more difficult for us to wrap our heads and heart around. Even the Law of Sowing and Reaping (or Law of Cause and Effect), that whatever a person sows, that also will they reap, is very much appreciated when it comes to agriculture, yet somehow we miss it when it comes to the good/evil we do to others or even how this law plays out in our financial lives.

Yet these laws of life are “practical realities.”  And the other thing is they’re not partial i.e. they are no respecter of age, gender, geography, religion etc. and they are not not values. Our values are what we value; what we consider good, and they had better be aligned to these universal laws we speak of, otherwise we would bear the negative consequences all the same. Stephen Covey puts it best:

All the wishing and even all the work in the world if it’s not used on valid principles, will not produce quality-of-life results. It’s not enough to set goals or climb ladders. It’s not enough to value. The effort has to be based on practical realities the produce result.

 

TO SUCCEED OR NOT TO SUCCEED

Success doesn’t just happen; it takes growth. Growth doesn’t just happen either; it takes intentionality (Law of Intentionality). I see a lot of hope for and talk about success, yet not so much about growth first, which then leads to success. That is a law of success, my friend, that one needs to grow into success. About a decade ago, I wanted to succeed in real estate investment yet I did not own a single property.  In order to succeed I disinvested all the shares I owned on the Ghana Stock Exchange in order to invest in my growth in this area when Robert Kiyosaki’s team reached out with courses and one-on-one mentorship. If today, I ‘ve owned (and still do) several properties in three different countries, that small success did not come by chance. Not only did I have to grow, I had to sacrificially invest in my growth (the Law of Trade-Offs).

 

 

Knowing who/where you are now (Law of Awareness) is as important as knowing who/where you want to be (Law of Vision). I hear a lot of talk about self-actualization and not nearly as much about self-awareness; yet we might as well forget about self-actualization without self-awareness first.

 

CONCLUSION

So when I hear people say “my principles,” I get what they mean, but really the only thing we own is our values and choices. We get to make choices but the consequences of those choices are already predetermined by the timeless, fundamental laws of the universe. The principles that govern life and success are not ours; they are ‘YUGE’ and not subject to our whims and caprices.

It is always a gift when after years of research people are able to capture in a single sentence or mathematical formula one of the laws of the universe–whether it’s Newton (motion), Einstein (relativity) or Maxwell (growth). And even more special when a series of these laws are captured in a single book, like the Bible.

 

Post Script
The 2021 cohort for the 15  Invaluable Laws of Growth mastermind is almost full. Are there only 15 Invaluable Laws of Success? Probably not. There might be a few more. But the thing is that there’s no going past these 15 to succeed. There will be ‘mirrors’ at our growth table in January (to get self-aware). Then we can measure the gap between who/where we are now and who/where we want to be and chart an intentional plan to close the gap and succeed.

Come to the table. Join the 15 Invaluable Laws of Growth January journey. Register now right here.